I needed to track a package within a particular web app, and was impressed at how easy it was to find the tracking number. But when I tried clicking on it, nothing happened. The tracking number wasn’t hyperlinked, nor was there a separate button to track the package itself. That’s just lame. If you’re going to provide tracking numbers in your app, it pays to link those up to actual tracking results.

Don’t want to fuss with the tools from UPS and FedEx? You could just point the link at a Google search using the tracking number alone, since Google automatically recognizes common tracking formats. I bet other search engines do the same thing. Making tracking numbers clickable shouldn’t require much work, and will make the shipping aspect of your application much more elegant.