Archive for August, 2011

Every time I place a grocery delivery order, there’s one part of the process that feels a little bit off. Specifically, when the driver gives me the receipt and asks for a signature, it takes me an uncomfortably long time to verify that the amount matches what I was expecting. I finally figured out what’s […]


When you’re shopping for clothing in a retail store, it’s fairly easy to try on an item to make sure it’s the right size. Since online shopping lacks this physical component, you generally have to make the same decision based on your prior experience with the brand, other customers’ reviews, and a very low-tech companion: […]