Archive for February, 2008

My company has been using IP phones for years. Generally, they work great. There’s just one small problem: if the clock on your phone is wrong, you can’t change it. Apparently, the people who designed the phones decided to rely exclusively on network time protocol (NTP), and removed the settings for changing the date and […]

I recently purchased a bottle of Method stainless steel cleaner in the hopes of getting my appliances a little shinier. Foolish and naive, I followed the instructions on the bottle. I sprayed the cleaner on a soft cloth, wiped down the appliances, and was greeted with a streaky mess that looked ten times worse than […]

I’m getting tired of people making up lame excuses for why they can’t deliver a functional product or service. It seems like it’s always someone else’s fault: the customer failed to read the disclaimer, or the subcontractor forgot the supplies, or UPS dropped the box in shipping. Frankly, it’s all a load of crap. No […]

Like many people, I use web-based services as part of my daily routine. From CRM and project management to live chat and collaboration tools, much of what I do takes place in a hosted environment. Whether you call them Hosted Services, Application Service Providers, or Software as a Service, the general idea is that someone […]

A few weeks ago, we decided to look into switching mobile phone providers. We started by contacting one of the large carriers and asking for a quote. In the initial request, we told them how many minutes and data plans we needed, plus the model of phone that would be acceptable. We also included a […]

Catalog spam


I tried to get removed from a catalog mailing list yesterday. As usual, I never signed up for the catalog and they added my name (without asking) simply because I had made a prior purchase, but that’s a gripe for another day. At any rate, I was pleased to hear an option right on the […]

I’m not afraid to admit that I’m one of those people who carries a little bottle of Purell hand sanitizer wherever I go. My reasons for doing so are quite straightforward: using hand sanitizer is a very effective way to avoid getting sick, especially when traveling. So why do I still feel self-conscious about using […]