Assigned seating

18Jun08

As far as I know, it’s impossible to remove the default bookmarks that come with the BlackBerry web browser. There they are, taking up valuable screen real estate whenever you open the bookmarks screen — even if you have absolutely no interest in them. Maybe this is a carrier-specific decision and not the fault of the BlackBerry software, but it’s lame either way.

The whole “we know what’s best for you” attitude reminds me of assigned seating in grade school. And I think everyone remembers how well that worked out. I’m not advocating that you give users control over every possible option, but some degree of freedom and flexibility is a must. As a rule of thumb, if you let people add something to a list (like a new bookmark), they should be able to remove the item too. And when this level of customization is allowed, the same rules apply to the initial settings or defaults that the product starts with.



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