No matter how easy it might be to get a product out of the box, it’s usually a nightmare to get it back in there later. For products that are designed to be carried around, like mobile phones, this probably doesn’t matter: you just stash them in a bag or your pocket and off you […]

Whether it’s for personal or business reasons, people move all the time. Some companies, like transportation and self-storage firms, do a good job of capitalizing on this activity. But with the exception of the annual college-dorm-stock-up sales at places like Bed Bath and Beyond, I think retailers are leaving a lot of money on the […]

Over the past few weeks, the Internet performance on my BlackBerry has degraded so much that it’s barely usable. Even simple websites take more than a minute to load, compared to the 5-10 seconds that I’m used to. From fussing around with different sites, I know the issue affects any website I try to load, […]

If you use Windows at all, you’ve probably had a few mysterious icons appear in the taskbar at the bottom right of your screen. Sometimes these are useful, helping you keep tabs on the status of a program or utility. But more often than not, they appear there because the software vendor decided it would […]

While reading an article yesterday, I noticed a big error message where a Flash movie was supposed to appear. Basically, it said I should click there to upgrade to a new version of Flash. It even promised that I didn’t have to leave the page or restart my browser. But with all the viruses and […]

Virtually every e-commerce site provides pictures along with their product descriptions. Since the same pictures tend to appear on multiple sites, I’m guessing these images come from the product manufacturers. So far, so good. But if an outdated or just plain incorrect image gets in there, it can wreak havoc on sales conversions and return […]

While staying at the San Francisco Marriott last week, I saw a new twist on the always-overpriced minibar. Obviously, the hotel can charge whatever they want for the convenience of having these items right in your room, and no one’s forcing you to buy them. But here’s where it gets interesting: if you pick up […]