Archive for the ‘User Experience’ Category
While shopping for a Valentine’s Day gift for my wife, I started off in a nearby candy store that carries quite a selection of chocolate. Surely, I figured, they’d have a few boxes of dark chocolate, which she prefers to milk chocolate or (gasp) white chocolate. Well, I canvassed the whole store, and there was […]
Filed under: User Experience | Closed
I’ve been using the Netflix Watch Instantly service on my TiVo for several months now. It’s great, but the “quality” display has always been puzzling. Some shows fill up the full set of bars and show the HD icon, but others never get past the next-to-last bar. Sure, not every show is available in HD, […]
Filed under: Design, User Experience | Closed
It’s fun watching products evolve over time, especially if they grow to add new features that make your life easier. One of the web-based services that I use has been improving things a lot lately, including making their customer sign-in screen much cleaner. They also added an area on the screen where they announce new […]
Filed under: Design, User Experience | Closed
After a particularly harsh snowfall, I read an article that talked about the difficulties of clearing sidewalks. Apparently, there are many situations where private businesses, rather than the city, are responsible for shoveling the snow away. But when a storefront is empty or an unused lot is neglected, the snow can pile up and create […]
Filed under: User Experience | Closed
Localizing out-of-home ads
I’ve been watching a great new series on A&E called The Beast. It stars Patrick Swayze as a Chicago FBI agent who orchestrates rather creative undercover missions to nab the bad guys. More than any other TV series I’ve seen, The Beast takes advantage of downtown Chicago as a superb filming venue. It’s hard to […]
Filed under: Design, User Experience | Closed
While I was researching a fairly mundane household product, I came across the manufacturer’s website. The site was nicely done, aside from a bit too much Flash, and I quickly reached the Find a Store page. I noticed that their products were carried by Amazon, so I went to Amazon to check it out. Unfortunately, […]
Filed under: User Experience | Closed
Misleading gift cards
Last weekend, I tried to use a gift card at a local Italian restaurant. When I gave it to the waiter, he was rather puzzled, despite the card bearing the exact name of the restaurant on the front. Then, he asked me if there was enough money on the card to cover the meal, as […]
Filed under: User Experience | Closed
I saw a really dumb banner ad for T-Mobile this week. Actually, the headline, image, and call to action were fine. The problem was the text directly below the call to action button. I forget the exact phrasing, but it said something like “2 year agreement required — other terms may apply”. That sounds like […]
Filed under: Design, User Experience | Closed
Whether you’re designing a website, writing a press release, or coming up with text to appear on a digital signage screen, common sense dictates that you should use the same words that your audience does. Yet I continue to see digital signage that’s full of obscure terms. Have you ever asked your spouse to “turn […]
Filed under: User Experience | Closed
About 18 months have passed since Apple released the original iPhone. During that time, RIM has released several new models, including the BlackBerry Bold and BlackBerry Storm. Despite the iPhone including a desktop-class web browser that can load virtually any page, RIM still insists on crippling every BlackBerry with a crappy browser that feels like […]
Filed under: Design, User Experience | Closed
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