Smarter service advisories for public transit
If a public transit authority is even half-decent, they’ll post any upcoming service advisories on their website. Typically, this includes construction projects that will result in closings or slowdowns on certain routes, inclement weather notices, etc. However, they rarely seem to consider the impact of special events along their routes.
For instance, if there’s a major sporting event or a holiday parade, it can easily create huge bottlenecks that riders would want to know about. This is especially true for those riders who aren’t attending the event, and would probably prefer to avoid the craziness. By adding these external events to the list of service advisories, public transit authorities would make life easier for a lot of passengers, while reducing the strain on buses, trains, and other resources during peak times.
Filed under: User Experience | Closed