Archive for the ‘User Experience’ Category

When I think back to what it was like opening up a new consumer product ten or fifteen years ago, one thing that sticks out is the obnoxious packaging that used to be so commonplace. It seemed like everything in those days came in an airtight container of styrofoam, which turned brittle and covered half […]


I spotted a great deal on some really nice, modern kitchen chairs, which came out to something like $29 each for a set of four. When I opened up the box, I was pleased to see that the parts were in fairly good shape. However, once I started counting the screws and washers and such, […]


There’s a big grocery store about a block away from where I live. More accurately, the store’s parking garage is only a block from me; the front of the store is another two blocks around, assuming you stick to the main roads. After some trial and error, I found out how to walk through the […]


Part of the allure of online shopping is that you don’t have to physically cram the items into a shopping cart or bag, and then get them home. In other words, while the notion of a shopping cart provides a useful metaphor, everyone knows that an online cart can hold a lot more than an […]


No matter how many lists you make, it’s difficult to go on a trip without having to purchase at least one or two things after you get there. In my most recent experience, I needed to buy a particular skin care product that had somehow leaked out and evaporated during the trip. So, I set […]


While seeing some family over the holidays, I found myself in the car heading to a big nature preserve. We knew roughly how to get there, but still had to rely on street signs to figure out where to turn. At one intersection in particular, neither of us in the car could figure out which […]


One of our relatives was in town last weekend, so we decided to meet up with her for coffee. Most of the places that I’d normally grab a coffee close by 3 pm on Saturday and Sunday, so our late-afternoon meeting time meant that I had to pick a different venue than usual. I remembered […]